Refund policy

At Nutriva Herbs, we want you to have a positive experience with every order.

Because our products may include consumable herbal and wellness products, returns may be limited for opened or used products.

If your order arrives damaged, defective or contains an incorrect item, please contact us within 3 of delivery.

Please send:

Your order number

A description of the issue

Clear photographs of the product and packaging

Our team will review your request and let you know the next steps.

For hygiene, safety and product-quality reasons, opened or used consumable products may not be eligible for return.

Approved refunds will be processed to the original payment method. Processing times may vary depending on your payment provider or bank.

For return or refund questions, contact us at info@nutrivaherbs.com

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